FAQ
Ordering, minimums, lead times, samples, customisation, care, payment, returns.
What is the minimum order quantity?
MOQ requirements are confirmed in your quotation based on product specifications and customisation needs.
What are your lead times?
Lead times vary by order scope and are confirmed directly by our team in your quotation.
Can I get samples before ordering?
Sample requests and evaluations can be arranged by contacting our sales team.
Can products carry our logo or custom sizes?
Yes, colours, sizes, and manufacturing protocols are fully customised to customer specification.
How should the linen be cared for?
Care protocols depend on the specific institutional fabric and product type; consult our team for guidance suited to commercial laundering requirements.
What are the payment terms?
Payment terms and commercial conditions are confirmed in your quotation.
What is your returns policy?
Returns policies and quality guarantees are addressed individually; please ask our team for details.